Full lecture theatre

Professional course

Communication Skills in Supportive and End of Life Care

20 credit, level 3 or Masters level module

About this course

Course code:
UZTR3X203
Applications:
University
Level:
Professional/Short Course
Department:
Nursing and Midwifery
Campus:
St Peters Hospice
Course director:
Clive Warn

Page last updated 19 September 2017

Introduction

On successful completion of this 20 credit, level 3 (UZTR3X203) or Masters level (UZTR7R20M) module you will be able to:

  • Demonstrate knowledge and understanding of psycho-social responses to acute and chronic illness.
  • Recognise and apply communication frameworks to achieve best practice.
  • Demonstrate knowledge and understanding of professional codes of conduct and organisational policy in relation to consent and confidentiality.
  • Critically analyse communication and support mechanisms used in supporting patients and families experiencing loss and change.
  • Analyse appropriate systems and support strategies that meet the needs of professionals who work with emotional issues.
  • Analyse communication processes in multi-disciplinary team working and identify the implications for own communication.
  • Critically analyse theories of transition, loss and grief.
  • Identify and reflect on the key communication skills required to make an effective response to individual needs.
  • Develop knowledge and skills that support patient and family centred care.
  • Develop and refine own communication skills to enable their use in a range of situations.

Entry requirements

Evidence of learning at level 2 or equivalent.

Structure

Content

This course will cover:

Ethical and professional issues

  • Support/supervision
  • Boundary setting including consent and confidentiality
  • Models for reflection and critical incident analysis

Psychological/social/spiritual

  • Psychosocial responses to acute and chronic illness including a cultural perspective
  • Frameworks for loss, transition and grief
  • Models of grief theory and bereavement care
  • Use of narrative and metaphor

Communication

  • Information needs of people with cancer and their carers
  • Overview of major theories of communication
  • Approaches to specific emotions including anger/depression/sadness
  • Coping styles - patients and carers
  • Barriers to listening
  • Practical skills - active listening, reflecting, paraphrasing, summarising
  • Frameworks for managing bad news and collusion

Multi-professional working

  • Communication skills within the context of multidisciplinary and inter-professional working

Learning and Teaching

Scheduled learning includes; lectures and seminars.
Independent learning includes; hours engaged with essential reading, assignment preparation and completion etc.

These sessions constitute an average time per level as indicated in the table below. Scheduled sessions may vary slightly depending on the module choices you make.

Study time

48 hours contact time.

Assessment

You will complete a 3000 word assignment based on a clinical incident relating to communication issues and incorporating an analysis of relevant theories and concepts. This includes use of an interaction transcript developed from practice.

This is a practice-focused assessment that facilitates you to apply your knowledge and skill of communication skills within a critical discourse related to your practice area (supportive and end of life care). This assessment strategy enables you to demonstrate the full range of module learning outcomes related to your role and workplace, and level of study.

Prices and dates

Supplementary fee information

Please visit full fee information to see the price brackets for our modules.

Please note: Priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

Dates

Please see our timetable for full date information. 

How to apply

How to apply

You will apply online for your CPD modules, which you can take as stand-alone courses or as part of an undergraduate or postgraduate (Masters level) programme.

Please note: Priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

Our how to apply page can assist you with further information prior to submitting your online application. 

For further information

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