students talking at the FET degree show.

Professional course

Fundamentals of Mentoring in the Workplace

About this course

Course code:
Professional/Short Course
Bristol Business School
Course director:
Sandra Parry

Page last updated 29 November 2017


Bristol Business School's portfolio of short courses offers flexible learning solutions for you and your business. We have a range of courses in: Finance and Strategic Planning; Coaching and Mentoring; Human Resource Management and Personal Development; Project Management and Marketing.

Our courses are delivered by experienced academics and consultants, who apply their expertise and cutting-edge thinking with a practical focus.

Course introduction

The Faculty of Business and Law, UWE Bristol, is a registered training provider with the Institute of Leadership and Management. As part of our short course portfolio we proudly offer an extended short course in Mentoring to allow participants to achieve an ILM Level 3 Award in Mentoring qualification.

The ILM qualification aims to give you the skills and experience to develop your mentoring skills by practically completing mentoring sessions and reviewing these within the context of the workplace.

Who is it for?

This course is aimed at anyone who undertakes mentoring in their workplace and is designed for people in first management roles.

The Level 3 qualification is ideal for individuals seeking to develop the skills, knowledge and confidence to mentor people as part of their normal working role. You will need to have access to complete at least 6 hours of mentoring in the workplace.

What do I get out of it?

Benefits for individuals

  • Learn about mentoring as a powerful development tool
  • Understand the role and responsibilities of good mentors
  • Explore different mentoring models
  • Put your new skills into practice in your job
  • Analyse, assess and plan to improve your own mentoring ability.

Benefits for employers

  • Implement mentoring at first-line management level in your organisation
  • Ensure the managers you develop as mentors are properly equipped with the skills, knowledge and ethical understanding they need
  • Develop a culture of mutual support for performance development by ensuring your managers can act as truly effective mentors.

Careers / Further study

On successful completion of the course, individuals can progress to the ILM Level 5 Certificate in Coaching and Mentoring

As a Higher Education Institution, we are also able to map your ILM qualification into one of our Professional Development Awards or other possible undergraduate and postgraduate awards for those wishing to develop their academic study further.

Accreditations and partnerships:



What does it cover?

The course will be delivered over three days.

Prior to your course starting

Prior to your first training session you will be required to complete our online ILM Welcome session, explaining more about your qualification and the University via our online learning environment BlackBoard.

Each face-to-face training session will have preparation work for you to complete ready for the session.

Day One

The first day will be jointly delivered with the ILM Level 3 Award in Coaching enabling students to consider the differences between mentoring and coaching and to develop the key skills needed for both.

Days Two and Three

The second and third days will specialise in mentoring and will take the form of learning sets where there will be a combination of facilitated and peer learning.

Topics covered include:

  • The nature and purpose of workplace mentoring
  • The knowledge, skills and behaviours of effective mentors
  • Using a mentoring model and relevant tools and techniques
  • The role of professional standards in mentoring including ethical standards and contracting
  • Reflective practice and personal development planning

Learning and Teaching

How will I learn?

The course is delivered though face-to-face group sessions and self-study. As part of your study you will work closely with group members to engage and reflect on your learning to draw into your assessment. Class sessions are interactive allowing for the exchange of the wide variety of experiences people bring, mentoring exercises and discussions. Based on the ILM framework of Knowing-Doing-Being* we will encourage you to gather and evaluate knowledge, apply ideas, practice models and through reflection integrate your learning into your practice.

Study time

What commitment do I have to make?

  • Attending the teaching workshops, delivered at UWE, Frenchay Campus, Bristol.
  • Time commitment - as a guide, is 100 hours. This includes class time, self study and assignment writing. This is only a guideline, and will depend highly on the participant's learning ability.
  • To complete 6 hours of mentoring for the ILM assessment. This does not include preparation or reflection time for your sessions.
  • Completing your ILM assessment to strict deadline.
  • You will be required to use our electronic BlackBoard system to access course materials and information. Training will be given on the system on day one of this course.
  • We encourage participants to manage their own reading and are happy to supply a list of recommended texts on request.

On successful completion of your qualification you will be invited to join us at our ILM presentation ceremony to collect your ILM certificate and celebrate your achievement.



ILM assessment

To achieve your ILM qualification, you will be required to complete three assignments:

  • Assignment one focuses on your understanding of good practice in workplace mentoring.
  • Assignment two requires you to evidence you have undertaken 6 hours of mentoring, including specific elements of mentoring like the use of diagnostic and assessment tools. You need to keep diaries, notes and logs of your practice to evidence your work.
  • Assignment three is a reflective review on your mentoring including your personal development plans as a mentor.

You will be given a set hand-in date to submit your ILM assignment.


Study facilities

Our short courses are run at our at Frenchay Campus, with easy access to the M4 and M5 motorways and Bristol Parkway rail station.

To be able to fully participate in our course, you will need to be comfortable with using the Internet and searching for information online. Session materials are presented through a number of sources including Microsoft Word, Power Point, pdf and online workbooks and discussions.

As a leaner at the University of the West of England, you will also have full access to our library on campus and all online materials and resources. Alongside this once registered onto the ILM qualification you will be able to register for your ILM study membership and its range of benefits.

Prices and dates

Supplementary fee information

Full fee: £950

20% early bird discount fee: £760 (for bookings paid in full 8 weeks prior to the course start date)

15% UWE Alumni Discount fee: £807.50 (available until course start date)

Please note that discounts can not be used in conjunction with each other. The greatest discount available will be applied at your booking confirmation.

(Fees include your ILM registration and certification, car parking, lunch and refreshments)

Course dates

We are currently scheduling further dates for this course. Please complete an enquiry form below to be notified when these are available.  

How to apply

How to apply

For all enquiries please complete our online enquiry form or contact us on the number below.


For further information

  • Email: Please complete the enquiry form above.
  • Telephone: +44 (0)117 32 87408

Back to top