Professional/Short course Management of Clinical Services

Entry year
Course code
Professional/Short Course
School of Applied Sciences
Across two semesters
Online distance learning
Course Director
Ruth Evans and Tracey Tomlinson (NHS Blood and Transplant)

30 credit level 7 module

Page last updated 11 July 2024


NHS Blood and Transplant, funded by The Innovation Hubs for Gene Therapy, has two bursaries, worth 50% of the module fee to support two students to access this CPD module. For more information, please refer to the How To Apply section on this page.

This 30 credit module, Management of Clinical Services, focuses on enhancement and leadership in the management of clinical services to ensure patient safety and quality of care; drivers and processes for transformation and evidence-based change within the clinical setting is a key thread throughout the module, which covers regulatory frameworks, validation, risk reduction, leadership, management and accreditation.

The module aims to develop critical evaluation with respect to service provision enhancement through the application of leadership and management theory and understanding of regulation and quality enhancement, with the aim of improving organisational value.

On successful completion of this level 7 (Masters level) module, you will achieve the following learning outcomes:

  • Critically evaluate how service provision can be enhanced by the application of leadership and management theory
  • Defining the key benefits to a clinical laboratory of applying a range of recognised leadership models and tools to enhance the engagement of staff
  • Critically review the regulations and guidelines that govern clinical service provision
  • Describe and critically evaluate the methods and tools used in maintaining the resilience of clinical service provision
  • Critically discuss the process and role of clinical audit, quality systems and evidence-based practise in maintaining and managing a clinical service
  • Critically examine a change you have experienced, applying recognised tools to effectively evaluate the approach, together with detailing how improvements could be made to enhance the experience for all stakeholders and ensuring patient (or donor) safety was maintained.

Careers / Further study

This module can contribute towards the MSc Applied Transfusion and Transplantation Science.



The course syllabus typically includes:

Managing and leading people

  • Developing effective teams, groups and individuals; diversity and inclusivity
  • Purposeful management, leadership, and effective communication; stakeholder management
  • Transforming clinical services through the effective leadership and management of change

Managing quality

  • Licensing, accreditation, and regulation (relevant to transfusion, transplantation and associated research and development)
  • Quality risk assessment and risk management
  • Quality management systems e.g. change control, incident management (investigation, corrective and preventative action, root cause analysis, look back and recall), asset management, data integrity, facility/premises.
  • Training and competency assessment.
  • Audit, inspection and assessment.
  • Clinical governance, intellectual property (related to clinical service), data protection and confidentiality.

Managing systems and processes

  • Procurement, budget management and supplier management
  • Information technology - technical options and assessment/validation of hardware and software used in transfusion, transplantation and tissue banking.
  • Corporate risk assessment and business continuity
  • Capacity planning.
  • Continuous improvement and operational efficiency (including benefits and challenges of automation)

Managing a clinical service

  • Clinical audit and critical appraisal of current practice
  • Keeping the patient at the centre (Duty of Candour, ethics and consent)
  • Individual and employee professional practice, competence, developing and maintaining knowledge and scope of practice
  • Developing autonomy and empowerment
  • Knowledge management and knowledge transfer
  • Evidence based practise and benchmarking
  • Working in the NHS, NHS organisational and financial structure

Learning and Teaching

Fully distance learning with a combination of online materials, live webinars and group tutorials.


You are required to complete a portfolio of work including critical reviews of leadership, management and quality within clinical services, and self-reflection.

You will also be required to write an essay critically reviewing the leadership and implementation of a change within a clinical service, covering all aspects of the change process, including; evidence and drivers for change such as audit of current service, stakeholder consultation, and risk management. This assessment will develop an understanding of the skills and competencies needed to manage change within a professional clinical setting.

Learners will be supported in these assessments by support tutorials and portfolio progress review sessions throughout the module.


Study facilities

The College of Health, Science and Society has an excellent reputation for the quality of its teaching and the facilities it provides.

Get a feel for the Health Professions facilities we have on offer here from wherever you are.

Prices and dates

Supplementary fee information

Home fee (30 credit) = £1,626.

Overseas/Offshore fee (30 credit) = £2,416.


Please click on the Apply Now button to view dates.

How to apply

Please apply online via the Apply Now button.

Please read our Terms and Conditions.


NHS Blood and Transplant, funded by The Innovation Hubs for Gene Therapy, has two bursaries, worth 50% of the module fee to support two students to access this CPD module. 

You are required to complete the application form below and submit it to with the heading ‘Innovation Hubs Bursary 2024’. The deadline to submit applications is Friday 26 July 2024

Download the Innovation Hubs for Gene Therapies Bursaries application form (DOC).

Eligibility criteria

You can apply for this bursary if you meet all the following criteria: 

  • You're paying the ‘home’ rate of fees.
  • You're currently working, or have worked, or will be developing a career in the cell and gene therapy sector. 

Furthermore, your application will be enhanced if you also meet one or more of the following: 

  • You currently work in the NHS or a UK academic organisation. 
  • You’re otherwise self-funded. 
  • You’re not already qualified at masters level or higher. 

UWE Bristol is a supportive and inspiring place to learn and develop – somewhere where diversity of experience and perspective is encouraged, and learning and research is shared and accessible. We want to actively encourage applications from people with any of the following characteristics: 

  • identify as Black, Asian and/or minority ethnic  
  • be from a low participation neighbourhood 
  • identify as having a disability 
  • be from a low-income background or low socioeconomic group 
  • be the first in your generation to attend university 
  • mature student 
  • care leaver, carer or estranged student.

Extra information

If the course you are applying for is fully online or blended learning, please note that you are expected to provide your own headsets/microphones.

For further information