Professional course Communication Skills in Supportive and End of Life Care

Entry year
2022/23
Course code
UZTR3X203
Application
University
Level
Professional/Short Course
Department
School of Health and Social Wellbeing
Campus
St Peters Hospice
Course Director
Kathy Rogers

20 credit level 3 or Masters level module

Page last updated 4 October 2021

Introduction

This 20 credit level 3 (UZTR3X203) or Masters level (UZTR7R20M) module aims to develop your knowledge, skills and attitude necessary to communicate sensitively, effectively and in a purposeful manner with individuals and those close to them in the context of supportive and end of life care.

On successful completion of this module, you will be able to:

  • Demonstrate knowledge and understanding of psychosocial responses to acute and life limiting illness.
  • Demonstrate understanding of communication skills and approaches,with application to achieve best practice.
  • Critically analyse communication skills and support mechanisms usedin supporting individuals experiencing loss, change and psychosocial issues.
  • Critically evaluate evidence which informs learning regarding own communication processes.
  • Appraise and reflect upon own communication skills and the potential influence of such skills when supporting patient and family centred care in a range of complex situations.
  • Identify key communication skills, qualities and attributes that are significant in making an effective response to individual's needs.

Entry requirements

Evidence of learning at level 2 or equivalent.

Careers / Further study

The Level 3 module can contribute towards:

  • BSc(Hons) Specialist Practice (District Nursing)
  • BSc(Hons) Health and Social Care
  • MSc Specialist Practice (District Nursing)
  • MSc Advanced Practice
  • Masters Apprenticeship - Advanced Clinical Practice
  • Professional Development Award

The Masters level module can contribute towards:

  • MSc Specialist Practice (District Nursing)
  • MSc Advanced Practice
  • Masters Apprenticeship - Advanced Clinical Practice
  • Professional Development Awards

Structure

Content

The module syllabus covers:

  • Overview of communication processes and theory, with practical application of communication skills - active listening, reflecting, paraphrasing, summarising and probing.
  • Psychosocial responses to acute and long term life threatening conditions including cultural perspectives
  • Approaches to support individuals experiencing emotions including anger and sadness
  • Barriers to listening, to include physical, professional, and personal perspectives
  • Recognition and assessment of information needs of those with life threatening conditions, their families and carers
  • Frameworks for sharing of significant and bad news
  • Communication skills within the context of multidisciplinary and inter-professional working
  • Ethical and professional Issues to include: boundary setting, consent and confidentiality, models for reflection and critical analysis of practice, and consideration of support/supervision.

Assessment

You will be asked to complete a 1,500 word assignment based on a clinical incident relating to communication issues incorporating analysis and appraisal of relevant theories and concepts. This is a practice-focused assessment that requires you to apply your knowledge and self-appraisal of communication skills through transcribing of a critical discourse from your practice within the context of supportive and end of life care.

Formative feedback will be given by facilitators throughout the module and there will be opportunity for peer led discussion of assignment planning. A dedicated assignment support session is included in the module timetable.

Features

Study facilities

You'll have access to a range of online facilities to support your learning, including the University Library which is open 24 hours a day.

The Faculty of Health and Applied Sciences has an excellent reputation for the quality of its teaching and the facilities it provides.

Prices and dates

Supplementary fee information

Please visit full fee information to see the price brackets for our modules.

Please note: Priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

Dates

Please click on the Apply Now button to view dates.

How to apply

How to apply

You are required to apply online for your CPD modules, which you can take as stand-alone courses or as part of an undergraduate or postgraduate (Masters level) programme.

Please note: Priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

For further information