Professional/Short course Remote Clinical Decision Making (Hear and Treat)

Content

The module syllabus typically covers:

• existing triage tools used in remote tele-health
• advantages and limitations of Computer Lead Clinical Decision Making Software (CDMS)
• applying clinical reasoning, evidence-based practice and tacit knowledge in remote clinical decision making
• managing common remote tele-health presentations (acute pain, falls, mental health crisis call, frequent caller, complex social needs)
• system-based approaches to remote clinical decision making
• supporting the best patient outcomes through appropriate dispositions
• managing and mitigating clinical risk

Professional issues:

• remote tele-health and its importance nationally with the provision of healthcare and managing NHS capacity issues
• the role and responsibilities of the Remote Clinical Advisor within provision of urgent and emergency care services
• practicing within a framework of professional ownership, accountability and responsibility
• develop dlinical leadership and communication skills
• evidence-based medicine within clinical decision making
• The importance of research and clinical audit within remote clinical decision making to promote individual and service improvement
• Continuing Professional Development
• staying well, developing and maintaining psychosocial resilience

Communication:

• developing therapeutic relationships with patients, family, guardians and friends
• crew consultations and referring patients
• communicating across inter-professional boundaries
• managing challenging callers
• supporting concordant clinical decisions
• working with professional colleagues so support appropriate patient outcomes.

Safe working practice:

• legal and ethical responsibilities within remote clinical decision making
• managing feedback and the complaints process
• managing frequent callers
• managing and evaluating clinical risk
• safeguarding.

Learning and Teaching

The programme will be entirely delivered using a blended learning methodology; incorporating technology enhanced learning material, online web content, video presentations, lectures and seminars.

Scheduled learning includes lectures; case based learning including small group work and seminar discussion.

Independent learning includes essential reading, assignment preparation and completion and presentation preparation and completion.

Study time

This level 6 or level 7 module will be delivered via approximately 48 hours of contact time; this will be over a block of approximately 11 weeks. Contact time includes face-to-face sessions as well as synchronous and asynchronous online learning.

Assessment

The assessment strategy for this module is in the form of a 30 minute Structured Oral and Practical Exam (SOPE). The assessment will allow you to demonstrate that you have the underpinning knowledge necessary for remote clinical practice.