Professional/Short course Remote Clinical Decision Making (Hear and Treat)

Course code
UZYSWN203
Application
University
Level
Professional/Short Course
School
School of Health and Social Wellbeing
Location
Glenside
Duration
11 weeks
Study mode
Online
Module Leader
Louisa Jamieson

20 credit level 6 or level 7 module

You may be able to study these modules at Level 6 (BSc level) or Level 7 (Masters level) depending on your academic circumstances. Please contact the CPD Team or the Module Leader for advice if you are unsure which level would be best for you.

About

This 20 credit module, Remote Clinical Decision Making, explores contemporary issues in remote consultation and triage, including medical decision making theory. The module, available at level 6 (UZYSWN-20-3) or level 7 (UZYSWW-20-M), aims to provide opportunities to explore contemporary issues impacting remote triage and consultation in health and social care roles.

On successful completion of this module, you will be able to:

At level 6

  • demonstrate competence when undertaking a remote clinical triage; including differential diagnosis and management of associated clinical risk.
  • apply and appraise decision-making theories that relate to remote triage and clinical decision making.
  • evaluate the role of emerging digital health technologies in relation to remote clinical triage.

At level 7

  • demonstrate competence when undertaking a remote clinical triage; including differential diagnosis and management of associated clinical risk.
  • apply and critically appraise decision-making theories that relate to remote triage and clinical decision making.
  • critically evaluate the role of emerging digital health technologies in relation to remote clinical triage.

Entry requirements

You must be a relevant registered health and social care professional (by agreement with the module leader).

Careers / Further study

This module can contribute towards the PGCert Health and Social Care, MSc Clinical Practice, and the Professional Development Awards. If you have any queries, please contact the Professional Development team (pd@uwe.ac.uk).

How to apply

Please click on the Apply Now button to apply for your CPD module, which you can take as a stand-alone course or as part of an undergraduate or postgraduate (Masters level) programme.

Please note: Priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

For further information

Structure

Content

The module syllabus typically covers:

Remote clinical decision making in practice

  • Triage tools used in remote tele-health; advantages and limitations of triage tools and software
  • Artificial Intelligence and clinical decision making
  • Ethical concerns regarding demand management
  • Supporting the best patient outcomes through appropriate dispositions
  • Managing and mitigating clinical risk

Professional Issues

  • Remote tele-health and its importance nationally with the provision of healthcare and managing NHS capacity issues
  • Practicing within a framework of professional ownership, accountability and responsibility
  • Evidence based medicine within clinical decision making
  • The importance of research and clinical audit within remote clinical decision making to promote individual and service improvement
  • Validating other's decisions and positive risk taking
  • Moral injury and moral distress, developing and maintaining psychosocial resilience.

Communication

  • Developing therapeutic relationships with patients, family, guardians and friends
  • Consultations structure, referral and handover
  • Managing challenging callers

Safe working practice

  • Legal and ethical responsibilities within remote clinical decisions making
  • Learning from adverse incidents, serious incidents and complaints
  • Supporting the needs and concerns of people who call frequently
  • Managing and evaluating clinical risk
  • Safeguarding

Theory and personal knowing:

  • Decision making theory in medicine
  • Individual assessment of personal risk tolerance
  • Behavioural Economics and rationality in decision making

Learning and Teaching

The module will be delivered using a variety of learning methodologies; incorporating technology enhanced learning material, online web content, video presentations, lectures and seminars.

Scheduled learning includes lectures; case based learning including small group work and seminar discussion.

Independent learning includes essential reading, assignment preparation and completion, presentation preparation and completion.

Study time

This level 6 or level 7 module will be delivered via approximately 48 hours of contact time; this will be over a block of approximately 11 weeks. Contact time includes face-to-face sessions as well as synchronous and asynchronous online learning.

Assessment

Assessment for this module comprises a 45 minute (maximum) Structured Oral and Practical Exam (SOPE). The assessment will allow you to demonstrate that you have the underpinning knowledge necessary for remote clinical practice.

Formative assessment opportunities will be available through supervision of group work, discussion and simulation, and tutorial support.

Prices and dates

Supplementary fee information

For information on fees, managing your money and determining your fees status, please visit our Health professional development fees webpage.

Please note priority will be given to applications received through our funded educational contracts.  Places on this module will be limited for applications received outside of this funding.  Please check with your employer as a funded contract place may still be available to support your learning.

Dates

Please click on the Apply Now button to view dates. You will need to search for this module to select your level of study and preferred cohort date.

Features

Study facilities

The College of Health, Science and Society has an excellent reputation for the quality of its teaching and the facilities it provides.

Take a personalised virtual tour of the Health Professions facilities and experience what a typical day could look like here for you.

If the course you are applying for is fully online or blended learning, please note that you are expected to provide your own headsets/microphones.

Page last updated 14 August 2026