Professional Remote Clinical Decision Making (Hear and Treat)
20 credit level 3 or Masters level module
Page last updated 4 October 2021
On successful completion of this level 3 (UZYSWN-20-3) or Masters level (UZYSWW-20-M) module, you will be able to:
- Demonstrate an in depth understanding of triage tools used within remote clinical triage
- Critically evaluate evidence-based best practice models and system-based approaches within remote clinical decision-making
- Demonstrate competence in clinical reasoning skills for common presentations found within remote clinical triage whilst managing the associated clinical risk
- Explore and critically appraise the legal and ethical principles that relate to remote clinical triage in relation to a common clinical presentation
- Critically evaluate the roles and responsibilities of the remote clinical advisor
- Demonstrate an in-depth understanding of the communication skills needed for remote clinical triage
- Critically evaluate clinical decisions made in conjunction with clinical decision-making software, evidence-based best practice models and system-based approaches.
You must be a relevant registered health and social care professional (by agreement with the module leader).
Careers / Further study
This level 3 or Masters level module can contribute towards CPD (Continuing Professional Development).
The level 3 or Masters level module syllabus covers:
Remote Clinical Decision Making in Practice:
- Existing triage tools used in Remote Tele-Health
- Advantages and limitations of Computer Lead Clinical Decision Making Software (CDMS)
- Applying Clinical Reasoning, Evidence Based Practice and Tacit Knowledge in Remote Clinical Decision Making
- Managing common Remote Tele-health presentations (acute pain, falls, mental health crisis call, frequent caller, complex social needs)
- System based approaches to Remote Clinical Decision Making
- Supporting the best patient outcomes through appropriate dispositions
- Managing and mitigating clinical risk
- Remote Tele-health and its importance nationally with the provision of healthcare and managing NHS capacity issues
- The role and responsibilities of the Remote Clinical Advisor within provision of urgent and emergency care services
- Practicing within a framework of professional ownership, accountability and responsibility
- Develop Clinical leadership and communication skills
- Evidence Based Medicine within clinical decision making
- The importance of research and clinical audit within Remote Clinical Decision Making to promote individual and service improvement
- Continuing Professional Development
- Staying well, developing and maintaining psychosocial resilience
- Developing therapeutic relationships with patients, family, guardians and friends
- Crew consultations and referring patients
- Communicating across inter-professional boundaries
- Managing challenging callers
- Supporting concordant clinical decisions
- Working with professional colleagues so support appropriate patient outcomes.
Safe Working Practice:
- Legal and ethical responsibilities within Remote Clinical Decisions Making
- Managing feedback and the complaints process
- Managing frequent callers
- Managing and evaluating clinical risk
Learning and Teaching
The programme will be entirely delivered using a blended learning methodology; incorporating technology enhanced learning material, online web content, video presentations, lectures and seminars.
Scheduled learning includes lectures; case based learning including small group work and seminar discussion.
Independent learning includes essential reading, assignment preparation and completion and presentation preparation and completion.
This level 3 or Masters level module will be delivered via approximately 48 hours of contact time; this will be over a block of approximately 11 weeks. Contact time includes face-to-face sessions as well as synchronous and asynchronous online learning.
The assessment strategy for this level 3 or Masters level module is in the form of a 30 minute Structured Oral and Practical Exam (SOPE). The assessment will allow you to demonstrate that you have the underpinning knowledge necessary for remote clinical practice.
You'll have access to a range of on-campus and online facilities to support your learning, including the University Library which is open 24 hours a day.
The Faculty of Health and Applied Sciences has an excellent reputation for the quality of its teaching and the facilities it provides.
Prices and dates
Supplementary fee information
Please visit our full fee information to see the price brackets for our modules.
Please note priority will be given to applications received through our funded educational contracts. Places on this module will be limited for applications received outside of this funding. Please check with your employer as a funded contract place may still be available to support your learning.
Please click on the Apply Now button to view dates.
How to apply
How to apply
You are required to apply online for your CPD modules, which you can take as stand-alone courses or as part of an undergraduate or postgraduate (Masters level) programme.
Please note: Priority will be given to applications received through our funded educational contracts. Places on this module will be limited for applications received outside of this funding. Please check with your employer as a funded contract place may still be available to support your learning.