Professional/Short course Remote Clinical Decision Making (Hear and Treat)

Entry year: 2025/26
Course code: UZYSWN203
Application: University
Level: Professional/Short Course
School: School of Health and Social Wellbeing
Campus: Glenside
Duration: 11 weeks
Delivery: Online
Course Director: Louisa Jamieson

Introduction

You may be able to study these modules at Level 6 (BSc level) or Level 7 (Masters level) depending on your academic circumstances. Please contact the CPD Team or the Module Leader for advice if you are unsure which level would be best for you.

This 20 credit Remote Clinical Decision Making module is available at level 6 (UZYSWN-20-3) or level 7 (UZYSWW-20-M).

On successful completion of this module, you will be able to:

demonstrate an in depth understanding of triage tools used within remote clinical triage
critically evaluate evidence-based best practice models and system-based approaches within remote clinical decision-making
demonstrate competence in clinical reasoning skills for common presentations found within remote clinical triage whilst managing the associated clinical risk
explore and critically appraise the legal and ethical principles that relate to remote clinical triage in relation to a common clinical presentation
critically evaluate the roles and responsibilities of the remote clinical advisor
demonstrate an in-depth understanding of the communication skills needed for remote clinical triage
critically evaluate clinical decisions made in conjunction with clinical decision-making software, evidence-based best practice models and system-based approaches.

Entry requirements

You must be a relevant registered health and social care professional (by agreement with the module leader).

Careers / Further study

This level 6 (undergraduate level) or level 7 (Masters level) module can contribute towards CPD (Continuing Professional Development).

Structure

Content

The module syllabus typically covers:

existing triage tools used in remote tele-health
advantages and limitations of Computer Lead Clinical Decision Making Software (CDMS)
applying clinical reasoning, evidence-based practice and tacit knowledge in remote clinical decision making
managing common remote tele-health presentations (acute pain, falls, mental health crisis call, frequent caller, complex social needs)
system-based approaches to remote clinical decision making
supporting the best patient outcomes through appropriate dispositions
managing and mitigating clinical risk

Professional issues:

remote tele-health and its importance nationally with the provision of healthcare and managing NHS capacity issues
the role and responsibilities of the Remote Clinical Advisor within provision of urgent and emergency care services
practicing within a framework of professional ownership, accountability and responsibility
develop dlinical leadership and communication skills
evidence-based medicine within clinical decision making
The importance of research and clinical audit within remote clinical decision making to promote individual and service improvement
Continuing Professional Development
staying well, developing and maintaining psychosocial resilience

Communication:

developing therapeutic relationships with patients, family, guardians and friends
crew consultations and referring patients
communicating across inter-professional boundaries
managing challenging callers
supporting concordant clinical decisions
working with professional colleagues so support appropriate patient outcomes.

Safe working practice:

legal and ethical responsibilities within remote clinical decision making
managing feedback and the complaints process
managing frequent callers
managing and evaluating clinical risk
safeguarding.

Learning and Teaching

The programme will be entirely delivered using a blended learning methodology; incorporating technology enhanced learning material, online web content, video presentations, lectures and seminars.

Scheduled learning includes lectures; case based learning including small group work and seminar discussion.

Independent learning includes essential reading, assignment preparation and completion and presentation preparation and completion.

Study time

This level 6 or level 7 module will be delivered via approximately 48 hours of contact time; this will be over a block of approximately 11 weeks. Contact time includes face-to-face sessions as well as synchronous and asynchronous online learning.

Assessment

The assessment strategy for this module is in the form of a 30 minute Structured Oral and Practical Exam (SOPE). The assessment will allow you to demonstrate that you have the underpinning knowledge necessary for remote clinical practice.

Features

Study facilities

The College of Health, Science and Society has an excellent reputation for the quality of its teaching and the facilities it provides.

Take a personalised virtual tour of the Health Professions facilities and experience what a typical day could look like here for you.

Prices and dates

Supplementary fee information

Please visit our full fee information to see the price brackets for our modules.

Please note priority will be given to applications received through our funded educational contracts. Places on this module will be limited for applications received outside of this funding. Please check with your employer as a funded contract place may still be available to support your learning.

Dates

Please click on the Apply Now button to view dates.

How to apply

Please click on the Apply Now button to apply for your CPD module, which you can take as a stand-alone course or as part of an undergraduate or postgraduate (Masters level) programme.

Please note: Priority will be given to applications received through our funded educational contracts. Places on this module will be limited for applications received outside of this funding. Please check with your employer as a funded contract place may still be available to support your learning.

Extra information

If the course you are applying for is fully online or blended learning, please note that you are expected to provide your own headsets/microphones.

For further information

Email: pd@uwe.ac.uk
Telephone: +44 (0)117 32 81158

You can also follow us on Twitter @UWEhasCPD.