Professional/Short course Working with a Person Experiencing Mental Health Crisis

Entry year
2025/26
Course code
UZZRX9203
Application
University
Level
Professional/Short Course
School
School of Health and Social Wellbeing
Campus
Glenside
Duration
One semester
Delivery
Online
Course Director
Cheralyn Hallett

20 credit level 6 and level 7 module

Introduction

You may be able to study these modules at Level 6 (BSc level) or Level 7 (Masters level) depending on your academic circumstances. Please contact the CPD Team or the Module Leader for advice if you are unsure which level would be best for you.

Upon successful completion of the 20 credit Working with a Person Experiencing Mental Health Crisis module, you will be able to:

At level 6 (UZZRX9-20-3)

  • Critique the importance of developing a working alliance with service users, families and carers examining factors that inhibit engagement.
  • Examine principles of recovery and social inclusion.
  • Critically reflect on inter-professional working and reducing assumptions on collaboratively reducing a crisis.
  • Critically evaluate the complexity of managing a service user caseload.
  • Discuss challenges and possibilities in using  documentation to assist a service user.

At level 7 (UZZRX8-20-M)

  • critically analyse organisational systems and propose innovations to develop working alliances with service users, families and carers.
  • critically examine underlying ethics of principles of recovery and social inclusion within crisis work and demonstrate methods of applying such ethics in practice.
  • critically reflect on reducing fragmentation between service provisions while assisting a person having a crisis, demonstrating innovations in whole system working.
  • critically evaluate and propose policies that may assist working within complexity of case load management whilst focus is on assisting the service user.
  • critically explore documentation use within crisis/intensive teams and propose organisational innovations in mediating such work while assisting a service user.

Entry requirements

This module is suitable for those working or looking to work in intensive or crisis teams.

Careers / Further study

Level 6 study can contribute towards:

  • BSc(Hons) Specialist Practice
  • BSc(Hons) Professional Development
  • MSc Specialist Practice
  • MSc Advanced Practice.

Level 7 study can contribute towards:

  • MSc Professional Development
  • MSc Specialist Practice
  • MSc Advanced Practice.

Structure

Content

The course syllabus typically includes:

  • The vulnerable adult - includes service users presenting with complexities of life events and inequalities alongside various substance misuses.
     
  • Carers, friends and family - Burden of care and assessment.
     
  • Reflective practice - increasing capabilities in novel situations; professional self-care.
     
  • Whole team working - collaboration over various sectors.
     
  • Working with complexity - challenging resources and utilisation.
     
  • New technologies - adapting communication as guided by Mental Health Crisis Care Concordat.

Learning and Teaching

Teaching will include seminars, action learning sets, critical review of research and policy and critical reflection. 

Additionally, there will be emphasis on social media for distant learning and emphasise on you collaborating online to develop study.

Assessment

At level 6 (undergraduate level): 
A written assignment guided by construction of your own case study.

At level 7 (Masters level): 
A written assignment guided by construction of your own case study, with emphasis on organisation innovation in assisting a person experiencing a crisis.

Features

Study facilities

The College of Health, Science and Society has an excellent reputation for the quality of its teaching and the facilities it provides.

Take a personalised virtual tour of the Health Professions facilities and experience what a typical day could look like here for you.

Prices and dates

Supplementary fee information

Please visit full fee information to see the price brackets for our modules.

Dates

Please click on the Apply Now button to view dates.

How to apply

Please click on the Apply Now button to apply for your CPD module, which you can take as a stand-alone course or as part of an undergraduate or postgraduate (Masters level) programme.

Extra information

If the course you are applying for is fully online or blended learning, please note that you are expected to provide your own headsets/microphones.

For further information

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