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Professional course

ILM Level 5 Certificate in Coaching and Mentoring

About this course

Course code:
Professional/Short Course
Bristol Business School
Three teaching days followed by three full day peer learning sessions over a nine month period
Course director:
Arthur Turner

Page last updated 23 January 2018


Bristol Business School's portfolio of short courses offers flexible learning solutions for you and your business. We have a range of courses in: Finance and Strategic Planning; Coaching and Mentoring; Human Resource Management and Personal Development; Project Management, and Marketing.

Our short courses are delivered by experienced academics and consultants, who apply their expertise and cutting-edge thinking with a practical focus.

Course introduction

The Faculty of Business and Law, UWE Bristol, is a registered training provider with the Institute of Leadership and Management. As part of our short course portfolio we proudly offer an extended short course in Coaching and Mentoring to allow participants to achieve an ILM Level 5 Certificate in Coaching and Mentoring qualification.

The ILM qualification aims to give you the skills and experience to develop your coaching/mentoring skills by practically completing coaching/mentoring sessions and critically reviewing these. Alongside this, you will also be encouraged to analyse your organisational environment, including its culture, structure and power and critically reflect on this in order to increase the effectiveness of your organisation.

Who is it for?

This course is aimed at anyone who undertakes coaching and/or mentoring in their workplace or who wishes to develop coaching and or mentoring within their organisation.

The Level 5 qualification is ideal for managers with significant responsibility for coaching and mentoring as part of their day-to-day role working with employees and colleagues. It is also designed to develop learners planning to move into a development role or start a career as a freelance coach or mentor offering coaching and mentoring to people within work settings. This is aimed at those who are offering or wish to offer coaching/mentoring at an operational level within organisations or as an external coach or mentor. You will need to have access to complete at least 12 hours of coaching and mentoring in the workplace

For those who are senior managers or HR/OD professionals and who want to develop their expertise and credibility in the fields of coaching and mentoring, or to establish coaching on an organisational level we also offer an ILM Level 7 in Executive Coaching and Mentoring.

If you are uncertain about the choice of level we are happy to discuss your personal situation in regards to which level qualification would be most appropriate for you.

Entry requirements

There are no formal entry requirements but we recommend that normally you have successfully completed an undergraduate or post graduate qualification in Business, Management, Human Resource Management, Psychology or a related subject area, or an equivalent qualification. Exceptional learners, who have no formal qualification in management or leadership, but whohave several years' experience and have completed some formal training in the role, may also participate.

Participants must also be able to complete a minimum of 12 hours of coaching and/or mentoring with 2 or more coachees/mentees during the course for the assessment.

Careers / Further study

On successful completion of the course, individuals can progress to the

As a Higher Education Institution, we are also able to map your ILM qualification into one of our Professional Development Awards or other possible undergraduate and postgraduate awards for those wishing to develop their academic study further.

Accreditations and partnerships:



What does it cover?

The overall objective of the course is to develop an understanding of the complex nature of coaching and mentoring and their benefits to organisations. The core programme includes:

An online induction followed by:

A three day core module covering:

  • What are coaching and mentoring? How are they perceived in organisations? How do values and beliefs impact on coaching and mentoring? How can these activities be successfully structured? What is involved in contracting with individuals and organisations? How do we develop coaching and mentoring cultures? What can we gain by using models?
  • What is mentoring? What is its purpose? How does it differ across cultures?  What skills and knowledge are required for effective mentoring? What are the benefits and costs of mentoring? What environmental conditions are required for effective mentoring?  What is the impact of using models and techniques?
  • What is coaching? What are the range of coaching approaches available? How can I work authentically with my values, beliefs and expertise? How can I work ethically? What are my skills, knowledge and attitudes and how do these compare to professional standards? How do I need to develop as a professional?

Followed by:

Three whole day peer learning sessions which will include group supervision, tutorial support and work with peers on the ILM assignments.

What do I get out of it?

Benefits to you:

  • Be able to review approaches to coaching and mentoring and leadership in complex working environments
  • Debate strategies for personal learning and development of leadership in organisations
  • Show deep insight into coaching and mentoring behaviours and demonstrate understanding of how they influence individuals and organisations
  • Develop both your knowledge and skills in coaching and mentoring and raise your awareness of the organisational requirements for effective practice
  • Make you aware of how coaching and mentoring needs to be introduced and delivered to deliver benefits to both individuals and organisations
  • Understand how adopting a coaching style as a manager or creating coaching /mentoring cultures can affect the behaviour and output of employees
  • Critically review your own capabilities as a coach/mentor and plan your own professional development

Benefits for the organisation

  • Ensure the managers you develop as coaches or mentors are properly equipped with the skills, knowledge and ethical understanding they need
  • Develop a coaching and mentoring culture in your organisation, so that managers are able to provide effective support for the development of others and improve their performance
  • Increase the skill and capability level of your managers in interpersonal relationships

Learning and Teaching

How will I learn?

The course is delivered though face-to-face group sessions and self study. As part of your study you will work closely with group members to engage and reflect on your learning to draw into your assessment. Class sessions are interactive allowing for the exchange of the wide variety of experiences people bring, coaching and mentoring exercises and discussions. Based on the ILM framework of Knowing-Doing-Being* we will encourage you to gather and evaluate knowledge, apply ideas, practice models and through reflection integrate your learning into your practice.

*For more information see the ILM's Knowing-Doing-Being framework

Study time

What commitment do I have to make?

  • Attending the teaching workshops, delivered at UWE, Frenchay Campus, Bristol.
  • Time commitment - as a guide, is 200 hours. This includes class time, self study and assignment writing. Thie is only a guideline, and will depend highly on the participant's learning ability.
  • To complete 12 hours of coaching/mentoring for the ILM assessment. This does not include preperation or reflection time for your sessions.
  • Completing your ILM assessment to strict deadline.
  • You will be required to use our electronic BlackBoard system to access course materials and information. Training will be given on the system on day one of this course.
  • We encourage participants to manage their own reading and are happy to supply a list of recommended texts on request.

On successful completion of your qualification you will be invited to join us at our ILM presentation ceremony to collect your ILM certificate and celebrate your achievement.


ILM assessment

To achieve your ILM qualification, you will be required to complete 3 assignments:

  • Assignment 1 focuses on your understanding of coaching and mentoring theory but linked to your own enviroment and practice.
  • Assignment 2 requires you to evidence you have undertaken 12 hours of coaching and mentoring, including specific elements of coaching and mentoring like goal setting. You need to keep diaries, notes and logs of your practice to evidence your work.
  • Assignment 3 is a reflective review on your coaching and mentoring including the impact of your own and your clients characteristics.

You will be given a set hand-in date to submit your ILM assignment.


Professional accreditation

This course is accredited by the Institute of Leadership and Management

Study facilities

Our short courses are run at our dedicated Bristol Business Engagement Centre, providing a professional environment for your training needs. Located at Frenchay Campus, with easy access to the M4 and M5 motorways and Bristol Parkway rail station, it has four fully equipped training rooms, a communications and reception area.

To be able to fully participate in our course, you will need to be comfortable with using the Internet and searching for information online. Session materials are presented through a number of sources including Microsoft Word, Power Point, pdf and online workbooks and discussions.

As a leaner at the University of the West of England, you will also have full access to our library on campus and all online materials and resources. Alongside this once registered onto the ILM qualification you will be able to register for your ILM study membership and its range of benefits.

Prices and dates

Supplementary fee information

Full fee: £2,000

20% early bird discount fee: £1,600 (for bookings paid in full 8 weeks prior to the course start date)

15% UWE Alumni Discount fee: £1,700 (available until the course start date)

Please note that discounts can not be used in conjunction with each other. The greatest discount available will be applied at your booking confirmation.

(Fees include your ILM registration and certification, car parking, lunch and refreshments)

Course dates

May 2018 run:

  • Teaching day 1 - 1 May 2018
  • Teaching day 2 - 4 June 2018
  • Teaching day 3 - 10 July 2018
  • Learning set 1 - 25 September 2018
  • Learning set 2 - 23 October 2018
  • Learning set 3 - 27 November 2018

How to apply

How to apply

To make a full or provisional booking for this course, please complete our online booking form

For all enquiries please complete our online enquiry form or contact us on the number below.

For further information

  • Email: Please contact us through the online enquiry form
  • Telephone: +44 (0)117 32 87408

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