Professional course Information Services: Planning and Provision

Entry year
Course code
Professional/Short Course
School of Computing and Creative Technologies
Twelve two-hour sessions, scheduled over fourteen weeks
Through weekly lectures
Course Director
Virginia Power

Page last updated 29 April 2024


This course can count towards one of our postgraduate qualifications within our Information Management Awards.

Accreditations and partnerships:

Aimed at current and aspiring managers, this module seeks to develop students' communication and interpersonal skills, in addition to developing their reflective practice and ability to identify personal development needs. At the organisational level, the module equips each student to manage change, lead teams and implement workplace projects.

Entry requirements

Participants are expected to have a first degree at 2.2 level or above (or equivalent,) or alternatively have industrial experience.

If you are a non-UK student you will need to show your passport on entry to the UK. Please check your eligibility to visit and study in the UK here. If you are a non-Irish EU national currently resident in Ireland please contact us directly for further advice.

If English is not your country's first language, you will be required to provide evidence to show you meet the UK Border Agency and the University's minimum English Language requirements. Further details are available on our English Language Requirements webpage

The focus of this module is on management processes within information or library services. We strongly recommend that you speak to the course tutor prior to the course if you are unsure about your suitability to join the course or complete the assessment.

Careers / Further study

This module can be taken as a standalone module, or used to build up credit towards a named postgraduate qualification (PG Certificate, PG Diploma or Masters) within our Information Management award.



This module will cover the following topic areas:

  • Introduction to Personal and Organisational Management: Overview of the module; what do we mean by personal management; what do we mean by organisational management; key theories and practice.
  • Personal Data Management and Content Curation: Understanding our own approach to how we manage our personal data and information; looking at a range of social media tools to support our personal data management.
  • Managing yourself and others; Presentation Skills and Writing Strategically: Opportunity to learn about good presentation techniques, tools and practice; learning how to write effective reports, summaries and strategic documentation. Designing communications; analysing your audience; researching and developing content.
  • Managing yourself and others; Interpersonal Skills and Team Management: What are interpersonal skills and why they are essential skills for managers; employability skills; managing teams - theory and practice.
  • Change Management: How to manage change in a library and information services environment; key change management theories; analysis of forces and opportunities for change; planning, managing and evaluating change; assessing and meeting development needs of staff.
  • Introduction to the PKSB (full framework) and Assessment Tutorials: Introduction to the Personal Knowledge and Skills Base framework to analyse skills and development needs; exploring the role of the assessment process.
  • Financial Management: Managing the Library Budget: Why we budget; role of the manager in financial decision making; budget models; income generation.
  • Marketing and Promotion: Planning a marketing and promotion strategy: Investigating the role of effective marketing and promotion plans for a library and information service; tools and techniques; 7 stage marketing planning.
  • Workforce Planning: Business plans, service plans and profiling your workforce: Investigating strategic workforce planning models; succession planning; workforce challenges; workforce profiling tools.
  • Talent Management: Training and Compliance: Attracting, managing and developing talent; effective appraisals; the brand called YOU!
  • Effective Leadership: What is a leader; key leadership theories; evaluating your own leadership style.
  • Professional Networks and CPD: What is networking and how is it beneficial to managers; key networking tools for effective information gathering; maintaining your CPD.

Learning and Teaching

The module is delivered through weekly sessions, which take place on consecutive weeks.

Scheduled learning is via lectures and discussion time with module tutor and guest lecturers. Supported by teaching materials on the VLE, with associated web discussion groups, collaborative learning tasks and assignment tutorials.

Tutor also available by appointment and email.

Study time

This module (course) will involve 2 hours direct contact time per week for one semester

A 15 credit module, like this, is expected to take 150 hours to complete:

  • 24 hrs contact time trough lectures and face to face discussion
  • 30 hrs coursework preparation
  • 86 hrs assimilation and development of knowledge
  • 10 hrs exam preparation


Assessment is through a piece of written coursework and a group presentation.

For more details, see our full glossary of assessment terms.


Professional accreditation

This module is accredited by the Chartered Institute for Library, Information and Knowledge Professionals.

Study facilities

The University has excellent facilities, accessible to all students, as required; however, it is expected that much of the work will be carried within the work environment.

Find out more about the facilities and resources UWE has to offer.

Get a feel for the Computer Science and Creative Technologies facilities we have on offer here from wherever you are.

Prices and dates

Supplementary fee information

Course dates

This course is planned to run again in 2025. Course dates, updated fees and online booking forms will be published here in the summer of 2024. Please complete our online enquiry form below to be notified once these details are made available.

Cohort January 2025 TBCTimeLocation
Twelve two-hour sessions, scheduled over fourteen weeksTBCFrenchay Campus

Course fees

All prices are VAT exempt.

CohortJanuary 2025
UK participants£792*
International participants£1,333*

*Fees displayed are based on 2023/24 entry and are an indication only. Please note there might be a small increase for 2024/25. Please complete our online enquiry form below to be notified once these details are made available. 

For information on fees, managing your money and determining your fee status, please go to our fees and funding pages.

Course location

UWE Bristol, Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY

How to find UWE Bristol

How to apply

This course is planned to run again in 2025. Course dates, updated fees and online booking forms will be published here in the summer of 2024. Please complete our online enquiry form below to be notified once these details are made available. As this module carries university accreditation, please note that once you have submitted your booking form, you will be required to provide the following supporting information for the Tutor to be able to review and formally accept your application as required by the university:

  • An up-to-date copy of your Curriculum Vitae (including contact details of a work or academic reference)
  • A brief personal statement to support your application
  • A copy of your highest qualification certificate and transcript of modules studied
  • A copy of photographic proof of ID (i.e. driver's licence/passport). For non UK students, this must be a copy of your passport.
January 2025 Enquire Now

For further information

  • Email: For specific questions in relation to the course content, suitability, assessments, etc. please contact the Programme Leader, Virginia Power ( For all queries regarding administration aspects of registration, i.e. dates, fees, etc. please contact us using the online enquiry form link or telephone number below.
  • Telephone: +44 (0)117 32 81043 (option 1, then option 3)