Continuing Professional Development Crisis Communication

At the Bristol Business School, our portfolio of open programmes offers you and your business a flexible learning solution. We have a range of programmes covering a wide range of topics, including Crisis Communications, Reputation Management, Finance, Strategy, Marketing, Leadership, Coaching and Mentoring, Innovation, and Design Thinking, among many others. 

Our programmes are delivered by experienced practitioners and academics who combine cutting-edge thinking with a practical, real-world focus, ensuring our programmes meet professional and industry needs.

Programme introduction

Reputation management and crisis communications go hand-in-hand. In the fast-moving world of social media, an organisation's reputation can be trashed in minutes. And then, everything goes into crisis firefighting mode…

This practical one-day crisis management programme will show why speed and transparency are vital in crisis communications if the worst happens. It will equip you with the tools needed to deal confidently and decisively with crisis situations, and to have a crisis plan in place.

Who is it for?

This programme is designed for individuals who may have some experience of PR or who are new to the needs of the role. They may be working for charities, pressure groups or small businesses, or in the early days of a career in PR. It will be particularly of use to new businesses to understand why crisis planning is essential.

What do I get out of it?

By the end of the programme, you will be able to:

• understand the range of crises that may impact on an organisation
• understand the issues, risk and crisis management cycle
• communicate with stakeholders on crisis communications procedures
• devise a crisis communications plan for your organisation
• communicate the plan with stakeholders to ensure familiarity
• use feedback from the workshop leader to critically evaluate your plan

Entry requirements

There are no formal entry requirements for this open programme.