Professional course Information and Knowledge Management

Entry year
Course code
Professional/Short Course
Computer Science and Creative Technologies
Twelve two-hour sessions, scheduled over twelve continuous Wednesdays
Through weekly lectures
Programme leader
Virginia Power

Page last updated 2 April 2020


This course can count towards one of our postgraduate qualifications within our Information Management and Information Technology Awards.

Good knowledge and information governance remains undervalued and poorly practiced in many organisations. This module looks at the links between data, information and knowledge and introduces tools and techniques which can help us to understand and capitalize on knowledge assets.

Entry requirements

Participants are expected to have a first degree at 2.2 level or above (or equivalent), or alternatively have six-months of relevant industrial experience.

Overseas students need to have, in advance of application, either a valid student visa or evidence of residency status in the UK.

We strongly recommend that you speak to the course tutor prior to the course if you are unsure about your suitability to complete the assessment.

Careers / Further study

This module can be taken as a standalone module, or used to build up credit towards a named postgraduate qualification (PG Certificate, PG Diploma or Masters) within our Information Management and Information Technology awards



This module will cover the following topic areas:

  • Introduction to Information and Knowledge Management: Understanding data, information and knowledge; objectivist and constructivist perspectives of knowledge; distinctions between data management, information management and knowledge management in organisations. Understanding the roles of the records manager and knowledge specialist.
  • Managing Data: Data management principles; Data lifecycle; role of the Data Analyst; data security.
  • Managing Information 1,2,3: Best practice and the legal environment; risk and information governance; information audits and policies; digital preservation.
  • Knowledge Sharing 1 & 2: Collaborative working in the organisation - people and practices; collaborative working in the organisation - IT tools and techniques. Communities of practice; Nonaka and Takeuchi's knowledge spiral; single and double loop learning; role of social media. Enabling cultures and barriers.
  • Knowledge Societies: Exploring role of information and knowledge for sustainable development worldwide.
  • Organisational culture and learning: Different categories of knowledge, e.g. tacit and explicit; propositional, practical, experiential; knowledge in action; knowing as culturally situated, artefact mediated, socially distributed, personal and provisional. Organisational knowledge and learning: individual, social and critical perspectives.
  • Developing the learning organisation: Senge's model including fifth discipline; features of learning organisation; research case studies of learning organisations and top UK and global companies.
  • Personal Knowledge Management: Understanding the role of the personal in the organisational setting; seek, sense, share model (Jarche); role of social media in PKM.

Learning and Teaching

Scheduled learning is via weekly lectures, including discussions and exercises/case studies in class.

The teaching material is available from Blackboard (our online learning environment).

Study time

This module will involve 2 hours direct contact time per week for one semester.

Estimated scheduled learning to complete the module:

  • 24 hrs lectures and face to face discussion
  • 30 hrs online learning via VLE teaching materials and online discussion groups/contributions to wikis etc.
  • 72 hrs independent learning via essential reading
  • 40 hours assignment preparation and completion.


Assessment consists of a short answer exam, a professional standard report and an investigation into a knowledge sharing tool of choice.

For more details, see our full glossary of assessment terms.


Study facilities

The University has excellent facilities, accessible to all students, as required; however, it is expected that much of the work will be carried within the work environment.

Find out more about the facilities and resources UWE has to offer.

Prices and dates

Supplementary fee information

This course runs once a year. The next module run is programmed for January 2021 and likely to follow the same delivery pattern: 12 two-hour sessions, scheduled over 12 continuous Wednesdays (daytime).

As an indication, the cost of this course was £625 UK/EU and £1083 for International participants in the last academic year, so there might be a small increase for January 2021.

Exact course dates, updated fees and online booking forms will be published here in September 2020. Please complete our online enquiry form below to be notified once dates are available.


UWE Bristol, Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY

How to apply

How to apply

As this module carries university accreditation, please note that once you have submitted your booking form, you will be required to provide the following supporting information to the administration team for the module tutor to be able to review and formally accept your application as required by the university:

  • An up-to-date copy of your Curriculum Vitae (including contact details of a work or academic reference)
  • A brief personal statement to support your application
  • A copy of your highest qualification certificate and transcript of modules studied
  • A copy of photographic proof of ID (i.e. driver's licence/passport). For non UK students, this must be a copy of your passport

Overseas participants will be required to provide evidence of visa status once accepted onto the course, before they can be fully registered and attend.

January 2021Enquire Now

For further information

  • Email: For any questions in relation to the course, i.e. content, suitability, assessments, etc. please contact the Programme Leader, Virginia Power ( For queries regarding administration aspects of registration, i.e. dates, fees, etc. please contact us using the online enquiry form link or telephone number below.
  • Telephone: +44 (0)117 32 86927