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Professional course

Information and Knowledge Management

About this course

Course code:
Professional/Short Course
Computer Science and Creative Technologies
Twelve two hour sessions scheduled over a period of 12 weeks
Course director:
Virginia Power

Page last updated 30 April 2019


Good knowledge and information governance remains undervalued and poorly practiced in many organisations. This module looks at the links between data, information and knowledge and introduces tools and techniques which can help us to understand and capitalize on knowledge assets.

Entry requirements

Participants are expected to have a first degree at 2.2 level or above (or equivalent,) or alternatively have industrial experience. We strongly recommend that you speak to the course tutor prior to the course if you are unsure about your suitability to complete the assessment.

Careers / Further study

This module can be taken as a stand alone module, or used to build up credit towards a named postgraduate qualification (PG Certificate, PG Diploma or Masters) within our Information Management and Information Technology Awards.



This module will cover the following topic areas:

  • Introduction to Information and Knowledge Management: Understanding data, information and knowledge; objectivist and constructivist perspectives of knowledge; distinctions between data management, information management and knowledge management in organisations. Understanding the roles of the records manager and knowledge specialist.
  • Managing Data: Data management principles: Data lifecycle; role of the Data Analyst; data security.
  • Managing Information 1,2,3: Best practice and the legal environment; risk and information governance; information audits and policies; digital preservation.
  • Knowledge Sharing 1 & 2: Collaborative working in the organisation - people and practices; collaborative working in the organisation - IT tools and techniques. Communities of practice; Nonaka and Takeuchi's knowledge spiral; single and double loop learning; role of social media. Enabling cultures and barriers.
  • Knowledge Societies: Exploring role of information and knowledge for sustainable development worldwide.
  • Organisational culture and learning: Different categories of knowledge, e.g. tacit and explicit; propositional, practical, experiential; knowledge in action; knowing as culturally situated, artefact mediated, socially distributed, personal and provisional. Organisational knowledge and learning: individual, social and critical perspectives.
  • Developing the learning organisation: Senge's model including fifth discipline; features of learning organisation; research case studies of learning organisations and top UK and global companies.
  • Personal Knowledge Management: Understanding the role of the personal in the organisational setting; seek, sense, share model (Jarche); role of social media in PKM.

Learning and Teaching

Scheduled learning is via weekly lectures, including discussions and exercises/case studies in class. Minimum 24 hours lectures and face to face discussion and an estimated 30 hours online learning via VLE teaching materials and online discussion groups/contributions to wikis etc.

Minimum 72 hours Independent learning via essential reading and an estimated 40 hours assignment preparation and completion.


Assessment consists of a short answer exam, a professional standard report and an investigation into a knowledge sharing tool of choice.


Study facilities

The University has excellent facilities, accessible to all students, as required; however, it is expected that much of the work will be carried within the work environment.

Find out more about the facilities and resources UWE has to offer.

Prices and dates

Supplementary fee information

CohortUK/EU ParticipantsInternational Participants
January 2020TBCTBC

Course dates

CohortStart DateApplication Deadline
January 2020This course will next run in our 2019-20 academic year. To be kept up-to-date with our course dates please complete the enquiry form below.TBC


UWE Bristol, Frenchay Campus, Coldharbour Lane, Bristol BS16 1QY

How to find UWE Bristol

How to apply

How to apply

On acceptance onto the module, you will be registered onto our student system to give you access to university resources, including the library and your module BlackBoard site where course materials and pre-reading/work will be posted.

January 2020Enquire Now

For further information

  • Email: For all queries regarding administration aspects of registration, i.e. dates, fees, etc. please contact us using the online enquiry form link. For any questions in relation to the course, i.e. content, suitability, assessments, etc. please contact the Course Director.
  • Telephone: +44 (0)117 32 86927

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